Frequently Asked Questions

Frequently Asked Questions

Products & Accessories

What's the difference between a clipper and a trimmer?
Good question. A clipper is intended for bulk haircutting on larger areas, but does not cut extremely close to the skin. On the other hand, a trimmer is designed for edging, outlining, dry shaving and light shaping on smaller areas such as the back of the neck, around the ears, around sideburns, etc. On an animal, trimmers would be used on the paws, ears, muzzle and tight areas where it's hard to reach with the larger clipper blade. Generally speaking, a trimmer cuts closer than a clipper.
Why should I choose Andis?
Andis has been creating some of the finest cutting and trimming tools since 1922, many of which are crafted in the USA at our Sturtevant WI facility. Our innovative and quality products are trusted by hair professionals, groomers and at-home users around the world. Try Andis and you'll see the difference.
What is the difference between detachable and adjustable blades?
Detachable blades are designed to be removed from the clipper in seconds without tools while an adjustable blade is affixed to the clipper with two screws. With detachable blades the length of the hair is achieved by changing out the entire blade. With an adjustable blade, a range of hair cutting length can be achieved by adjusting a lever on the side of the unit. A typical length range for an adjustable blade is #000-1. Plastic attachment combs are available for both types of blades.
How can I receive literature regarding the Andis product line?
We'd be happy to provide you with additional information about our products! All of our catalogs are available for download free of charge. View catalogs.
How long should a fully charged battery last on a rechargeable clipper or trimmer?
When fully charged, newer Andis rechargeable clippers with lithium-ion batteries will run for up to 2 hours. Clippers with Ni-Mh or Ni-Cd batteries will run for about one hour. Newer trimmers, on the other hand, when fully charged, will run between 20 to 40 minutes. To maximize the life of your trimmer battery, about every two months, run the trimmer completely down, and fully recharge overnight.
Where can I learn how to use your products?
Andis Company offers a wide variety of educational sources, like how to videos and user guides. Check out our how-to videos on this site to find out more.
Where do I purchase replacement products or accessories?
Replacement products and accessories, such as blades, are available from your local Andis supplier or on this website.
Can any aftermarket products be used on Andis products?
To ensure long life and performance, we recommend only using Andis accessories designed and engineered for your product.
How do I ensure that rechargeable batteries last?
To maximize the life of your clipper/trimmer battery, about every two months, run the trimmer completely down, and fully recharge overnight.
Are there universal attachment combs available for clippers?
In most cases attachment combs are designed to work with your specific clipper's blade design. However, we do offer universal attachment combs that will work with nearly any brand of clipper.
Where can I purchase Andis blades, parts, batteries and accessories?
Andis products are available through a number of sources. You can obtain any of the above from our authorized service stations listed on the website or purchase directly from our website. When in doubt, call our toll free number for customer service assistance: 1-800-558-9441.
Are plug adaptors available for use out of the U.S.A?
Yes! Andis offers a range of international products with power adaptors for the UK, Europe and Australia.
How do I sign up to receive catalogs, mailings or updates from Andis?
You can sign up to receive our email blasts here... Barber Stylist Groomer
Where are Andis products made?
Andis makes most of our haircutting and styling tools in our factory in Sturtevant, Wisconsin. Additionally, we have a factory in China where we produce Andis tools that have been designed right here in the U.S.A.